Privacy Policy

Sherman Art Works ("we", "us", "our") is a family-run handmade glass and Judaica studio based in Israel. This policy explains what information we collect when you visit shermanartworks.com, how we use it, and your rights.

Sherman Art Works is operated by the Sherman family, Israel. Our contact address is shermanartwork@gmail.com. We are the data controller for personal data processed through this website.

We collect minimal data. Specifically:

• Analytics data - page views, session duration, country, device type, and on-site events (product views, WhatsApp clicks). Collected anonymously via Google Analytics 4.
• Order and inquiry messages - when you contact us via WhatsApp or email, you share your name, phone number (WhatsApp), and the content of your message. We use this solely to respond to your inquiry and fulfil your order.
• No account registration - this site does not require or offer user accounts. We do not store passwords, payment card numbers, or billing addresses.

We use Google Analytics 4 (GA4) to understand how visitors use our site. GA4 sets first-party cookies on your browser to distinguish sessions and track anonymised behaviour. No personally identifiable information is sent to Google.

You can opt out of GA4 tracking by installing the Google Analytics Opt-out Browser Add-on, or by using a browser with tracking protection enabled.

This site uses the following cookies:

• _ga, _ga_* (Google Analytics) - anonymous analytics, expire after 2 years / 24 hours respectively.
• sa_lang, sa_cur (Sherman Art Works) - remember your language and currency preference. Session-scoped, stored in localStorage, never sent to any server.
• sa_cart (Sherman Art Works) - remembers items you have added to your cart. Stored in localStorage. Never sent to any server.

We do not use advertising, retargeting, or third-party tracking cookies.

When you click "Order on WhatsApp", you are redirected to WhatsApp with a pre-filled message containing your selected items. Your WhatsApp number and message are processed by WhatsApp (Meta Platforms, Inc.) under their own privacy policy. We receive and read your message to process your order, and we retain our WhatsApp conversation history in line with normal business records.

Emails sent to shermanartwork@gmail.com are stored in Gmail (Google LLC) and retained for as long as necessary to handle your enquiry. We will never share your email address with third parties.

Product and studio photographs are served via Cloudinary (Cloudinary Ltd, Israel/US). Images are cached on Cloudinary's global CDN. Cloudinary may log request metadata (IP address, timestamp) in line with their own privacy policy. No personal data you provide to us is shared with Cloudinary.

If you are located in the European Economic Area or another jurisdiction with data-protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing
• Receive your data in a portable format
• Lodge a complaint with your local data-protection authority

Israeli residents are also protected by the Protection of Privacy Law 5741-1981 and its regulations.

To exercise any of these rights, email us at shermanartwork@gmail.com. We will respond within 30 days.

Analytics data is retained in Google Analytics for 14 months (our configured retention window). WhatsApp and email correspondence is retained for as long as necessary to fulfil orders and handle after-sale queries, typically up to 3 years. You may request earlier deletion at any time.

This site is not directed at children under 16. We do not knowingly collect personal data from children.

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after an update constitutes acceptance of the revised policy.

Questions about this policy? Email us at shermanartwork@gmail.com or send a WhatsApp message to +972 52 348 2278.